The 9.0-magnitude earthquake that struck eastern Japan on Friday, March 11 has affected FedEx service. Our top priority remains the safety of our employees and the security of packages. FedEx Express® is accepting inbound shipments to eastern Japan, Guam, Okinawa and Saipan, including perishables, and inbound FedEx International Express Freight® (IXF), FedEx Airport-to-Airport® (ATA) and FedEx International Premium® (IP1) services. Unavoidable service delays should be expected in these areas. Pickup and delivery service in eastern Japan will resume, with the exception of the following areas:
| City | Postal Code |
| Koriyama-Shi | 96000, 96001, 96002, 96004, 96005, 96006, 96008, 96011, 96012, 96013, 96021, 96022, 96080, 96081, 96082, 96100, 96108, 96109, 96200, 96204, 96207, 96208, 96285, 96286, 96300, 96301, 96302, 96305, 96306, 96307, 96308, 96309, 96311, 96312, 96313, 96314, 96315, 96316, 96380, 96385, 96386, 96388, 96500, 96502, 96508, 96585, 96901, 96902, 96904, 96911, 96933, 96951, 97000, 97001, 97002, 97003, 97011, 97012, 97013, 97080, 97181, 97186, 97201, 97202, 97283, 97300, 97384, 97400, 97401, 97402, 97482, 97901, 97902, 97903, 97931, 97932, 99200, 99201, 99211, 99212, 99213 |
| Sendai-Shi Miyagino-Ku | 99214, 99215, 99285, 98000, 98008, 98060, 98085, 98101, 98109, 98111, 98112, 98115, 98131, 98132, 98133, 98134, 98136, 98180, 98185, 98200, 98202, 98208, 98300, 98308, 98385, 98400, 98408, 98508, 98509, 98701, 98702, 98909, 98912, 98913, 98915, 98916, 98917, 98924, 98931, 98932, 98934, 98961, 98962, 98963, 99000, 99001, 99002, 99005, 99008, 99009, 99021, 99022, 99023, 99024, 99095, 99100, 99400, 99401, 99937 |
We are taking proactive measures to restore normal service commitments across eastern Japan as soon as is practicable. Pickup and delivery services in western Japan are normal. We continue to monitor the situation closely. Continue to check the status of your shipments on fedex.com. You can also contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339.
To assist in bringing critical medical and other emergency supplies required for the recovery efforts currently underway, FedEx is working with the American Red Cross, Heart to Heart International, Water Missions and Direct Relief International.
